Elite Hijab respects your privacy and is committed to protecting your personal information. We collect, use, store and disclose personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and any other applicable privacy laws.
Information We Collect
We may collect personal information including, but not limited to:
Full name
Billing and delivery addresses
Email address
Telephone number
Order history and purchase information
Payment details processed securely through our authorised payment providers
Communications made with our Customer Care team
Technical information such as your IP address, browser type, device information and website usage through cookies and similar technologies.
How We Use Your Information
Your personal information may be used to:
Process and fulfil your orders
Deliver products and provide order updates
Respond to customer enquiries and provide customer support
Improve our products, website and customer experience
Detect and prevent fraudulent or unlawful activity
Comply with our legal and regulatory obligations
Send promotional emails and marketing communications where you have chosen to receive them.
Marketing Communications
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or by contacting our Customer Care team. Choosing to opt out of marketing communications will not affect transactional emails relating to your orders.
Sharing Your Information
Elite Hijab does not sell, rent or trade your personal information.
We may share your information only where necessary with trusted third parties, including:
Payment gateway providers
Shipping and delivery providers
Website hosting and technology providers
Professional advisers where legally required
Government or regulatory authorities where required by law.
Payment Security
Payments made through our website are processed by secure third-party payment providers. Elite Hijab does not store your complete credit card or banking details on our systems.
Data Security
We take reasonable administrative, technical and physical measures to protect your personal information against unauthorised access, misuse, loss, alteration or disclosure. While we take reasonable precautions, no online transmission or storage system can be guaranteed to be completely secure.
Cookies
Our website uses cookies and similar technologies to improve website functionality, remember customer preferences, analyse website traffic and enhance your browsing experience.
You may disable cookies through your browser settings; however, some features of the website may not function correctly.
Access and Correction
You may request access to the personal information we hold about you or request that inaccurate information be corrected by contacting us. We may require verification of your identity before processing your request.
Changes to this Privacy Policy
Elite Hijab may update this Privacy Policy from time to time to reflect changes in our business practices or legal obligations. The latest version will always be available on our website.
Contact Us
If you have any questions about this Privacy Policy or the way we manage your personal information, please contact us using the contact details provided on our website.
WEBSITE USE & GENERAL DISCLAIMERS
Website Use
By accessing and using the Elite Hijab website, you agree to use it only for lawful purposes and in accordance with these Terms and Conditions.
Prohibited Use
You must not:
Use the website for any unlawful, fraudulent, or misleading purpose.
Attempt to gain unauthorised access to any part of the website, its servers, or associated systems.
Introduce viruses, malware, malicious code, or any technology that may interfere with the operation or security of the website.
Copy, reproduce, modify, distribute, or commercially exploit any website content without the prior written consent of Elite Hijab, except where permitted by law.
Interfere with another person’s use or enjoyment of the website.
Website Availability
While we make every reasonable effort to ensure our website remains available and up to date, we do not guarantee uninterrupted access or that the website will always be free from errors, delays, or technical interruptions.
Product Information
We make every reasonable effort to ensure product descriptions, measurements, colours, pricing, and images are accurate at the time of publication.
However:
Colours may vary depending on individual screen settings and lighting conditions.
Minor variations in fabric texture, colour, stitching, or finish may occur between production batches and do not constitute a manufacturing fault.
External Links
Where our website contains links to third-party websites, those links are provided for convenience only. Elite Hijab does not control, endorse, or accept responsibility for the content, products, services, or privacy practices of external websites.
Limitation of Website Liability
To the maximum extent permitted by law, Elite Hijab accepts no responsibility for any loss or damage arising from:
Temporary website outages or interruptions.
Technical errors or inaccuracies.
Delays caused by internet service providers, hosting providers, or third-party platforms.
Viruses or malicious software beyond our reasonable control.
Nothing in this section excludes any rights or remedies available under the Australian Consumer Law or any other applicable legislation that cannot legally be excluded.
Contact
If you have any questions regarding these Terms and Conditions or your use of our website, please contact Elite Hijab through the contact details provided on our website.
GENERAL PROVISIONS
Changes to These Policies
Elite Hijab reserves the right to amend, update, or modify these Terms and Policies at any time to reflect changes in our business operations, products, services, legal obligations, or industry practices. Any updates will become effective from the date they are published on our website.
Severability
If any provision of these Terms or Policies is found to be unlawful, invalid, or unenforceable by a court of competent jurisdiction, that provision will be severed to the extent necessary, and the remaining provisions will remain in full force and effect.
Waiver
Any failure or delay by Elite Hijab to enforce any right or provision under these Terms shall not constitute a waiver of that right or any other rights available to us.
Entire Agreement
These Terms and Policies, together with any other policies published on the Elite Hijab website, constitute the entire agreement between Elite Hijab and the customer regarding the use of our website and the purchase of our products.
Governing Law
These Terms and all purchases made through the Elite Hijab website are governed by the laws of New South Wales, Australia. Any disputes arising from or relating to these Terms shall be subject to the jurisdiction of the courts of New South Wales, except where applicable consumer protection legislation provides otherwise.
Contact Us
If you have any questions regarding these Terms and Policies or require assistance with your order, please contact us:
Elite Hijab
Email: sales@elitehijab.com.au
Website: www.elitehijab.com.au
Business Address: Crawley Street, Merrylands, NSW 2160
